
How do I personalize my duo poster?
1st step, your personalized poster:
1: Fill in the first names field on your poster
2: Fill in the year of meeting field
3: Fill in the desired description to tell your story
4: Fill in the distribution field, if it is not completed, a random distribution will be assigned by our team
5: Fill in the genre field, if it is not completed, a genre related to your story will be assigned by our team
6: Upload your photo IN GOOD QUALITY
2nd step, the portrait of your actors:
1 customization per actor!
1: Fill in the first name of your actor
2: Fill in the field of his bibliography
3: Fill in the nationality field
4: Fill in the field of his place & date of birth
5: Fill in the field of your actor's profession, if the latter is not filled, a random profession will be assigned by our team
6: Fill in the field of your actor's favorite film genre, if the latter is not filled, a film genre will be assigned by our team
7: Upload your actor's photo IN GOOD QUALITY
How do I get my personalized duo poster?
Step 1: Fill in the fields of your personalized posters
Step 2: Our team designs your order
Step 3: You receive your personalized duo poster by post within 5-7 working days
How It Works
1 - Production (2 to 5 days): After we receive your order, we shift into production mode. During busy seasons, the process typically takes 1-2 days longer. Please understand.
2 - Shipping (7-14 Days or Faster): Want to get your item faster? Select the 'Expedited VIP' option after adding your product to the cart for the fastest shipping method we can provide. There are also different shipping options available at checkout.
Delivery
Please note that it is the customer's responsibility to provide us with a correct and complete shipping address. If your shipping address is different from your billing address, please specify this during checkout.
After we begin to deliver your order, we will send you a Shipping Notification email, including the information of your Order ID and Tracking Shipping Number. You can check the status of your order online by logging into the Track My Order page with your Order ID and email.
Please Note: If you do not receive our order notification email, please check your spam box, or please contact us to provide the email address you used to place your order. If you have any other questions regarding shipping, please contact our Customer Service Representatives.
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The above time frame is only applicable for orders to the US with standard shipping methods.
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International orders: It may take 2-5 days longer due to the customs clearance process.
*Due to unpredictable postal service delays, specified delivery dates are not guaranteed.
We want you to be satisfied with the products you buy from us.
We have 24/7/365 ticket and email support. Please contact us at service@forlovergift.com if you need any assistance.